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Troubleshoot

Plugin won’t activate / features not working

The Member Manager Pro plugin requires additional Chamber Dashboard plugins to be installed & activated on your site. If you are getting an error when trying to activate your plugin, please check to be sure that you are using the most current version of these plugins and that the required plugins have been activated on your site.


Invoice not showing on 30-60-90 report

Invoices will only show up on the 30-60-90 Report if they are over 30 days overdue.

If you have an invoice/business that is not showing up on the report, open the invoice connected to the business and enter a date in the Due Date field.


Renewal invoice not sending

In order for the renewal invoice to be created and sent to the billing email, the invoice must be connected to the Business and a billing email must be entered in the Business listing.

Open the invoice to check that it is connected to the correct Business listing.


Check for plugin or theme conflict

With thousands of themes and plugins available in the WordPress ecosystem, you may occasionally run into an issue that is being caused by a 3rd party theme or plugin that you have active on your installation.

If you have tried the troubleshooting steps above and are still having trouble, it could be due to a plugin or theme conflict. Learn how to check for a plugin conflict here.

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