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Troubleshoot

Plugin won’t activate / features not working

The Events Calendar plugin requires additional Chamber Dashboard plugins to be installed & activated on your site. If you are getting an error when trying to activate your plugin, please check to be sure that you are using the most current version of these plugins and that the required plugins have been activated on your site.


My Events are not showing up – 404 Error?

Getting a 404 or page can’t be found error on individual Business Listings

If your individual event listings are not showing up and you are getting a 404 Error, go to Settings >> Permalinks and then click save. This solves most 404 errors.


Google Map not showing on event page

You must have your Google Maps API key entered on the Business Directory settings page in order to display Google Maps on your website.

If you have already entered your Google Maps API key, but maps are not showing on your event listings:

  • Go to Chamber Dashboard >> Calendar Options.
  • Make sure ‘Display Google Map’ is selected.
  • Under Events, open the individual event.
  • Make sure ‘Display Google Map’ is selected.
  • If the map marker is not in the right place, go to Events >> Locations.
  • Open the location, click ‘Update’ to refresh.
  • If this does not solve the issue, double check that the address is correct & remove any extra spaces if necessary.

Check for plugin or theme conflict

With thousands of themes and plugins available in the WordPress ecosystem, you may occasionally run into an issue that is being caused by a 3rd party theme or plugin that you have active on your installation.

If you have tried the troubleshooting steps above and are still having trouble, it could be due to a plugin or theme conflict. Learn how to check for a plugin conflict here.

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