1. Home
  2. Docs
  3. Troubleshooting
  4. Email Notifications Not Sending

Email Notifications Not Sending

Resolve notification emails not being delivered

Problem:

Chamber Dashboard invoices and other WordPress-generated emails are not being sent or they are being sent, but not delivered.

Solution:

Check to see if non-Chamber Dashboard notifications are being sent. If your site is not sending any notification emails, the most common reason for this is that your WordPress hosting server is not configured to use PHP mail() function.

You can try contacting your host about this. But it is usually easier to install an SMTP plugin and use your organization’s email server to send emails instead.  To find the SMTP plugin that works best for you, go to WordPress.org/plugins and do a search for SMTP.

Please Note: This is a known challenge with the way WordPress deals with emails.  This solution is offered for your convenience.  If you have questions, please contact the SMTP plugin developer.  Chamber Dashboard does not currently offer an SMTP plugin.

Was this article helpful to you? Yes No